Privacy Policy.
We respect your privacy. This policy explains how [COMPANY LEGAL NAME] ("we", "us", "our") collects, uses, and protects your personal data when you visit our websites, subscribe to our free lesson PDFs, or otherwise interact with us. It is written to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
i. Who we are
We are the data controller responsible for your personal data.
- Legal entity
- [COMPANY LEGAL NAME]
- Registered address
- [FULL REGISTERED ADDRESS]
- Companies House no.
- [NUMBER]
- ICO registration
- [ICO REGISTRATION NO.]
- Privacy email
- [[email protected]]
If you have any question about this policy or how we process your personal data, contact us at the email above.
ii. What personal data we collect
When you fill in our Free PDF form, you provide us with:
- Your first name
- Your email address
We also collect, automatically, when you visit our sites:
- Technical data: IP address, browser type and version, device type, and operating system
- Usage data: pages visited, time spent, the URL that referred you to us
- Campaign data: UTM parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term) and our internal identifiers vid and lm, which tell us which lesson link brought you here so we can send you the right PDF
We do not knowingly collect any special category data (such as health, religion, or political opinions).
iii. How we collect your data
- Directly from you when you fill in our form
- Automatically, via cookies and similar tracking technologies (see section x.)
- From third parties such as Meta (Facebook / Instagram) if you arrive via one of our ads
iv. Why we process your data (lawful basis)
Under UK GDPR, we must have a lawful basis for every purpose we process your data for. Ours are:
- Delivering the PDF you requested
- Performance of a contract (UK GDPR Art. 6(1)(b))
- Sending you follow-up lessons and course updates
- Your consent, given via opt-in on our form (UK GDPR Art. 6(1)(a))
- Measuring ad performance and content reach
- Our legitimate interests in running a sustainable business, and — where required by PECR — your consent
- Complying with legal obligations
- Legal obligation (UK GDPR Art. 6(1)(c))
You can withdraw your consent at any time by clicking "unsubscribe" in any of our emails or by emailing us using the details in section i.
v. Who we share your data with
We use carefully selected processors to help us run our service. Each one is bound by a written data processing agreement.
- Brevo (Sendinblue) — email delivery and marketing automation (EU/EEA)
- Make (formerly Integromat) — workflow automation that connects our form to Brevo (EU/EEA)
- Meta Platforms (Facebook / Instagram) — advertising measurement via the Meta Pixel (USA)
- Cloudflare — hosting, delivery, and security (global)
We do not sell your personal data.
vi. International transfers
Some of our processors operate outside the UK. Where this is the case, we rely on safeguards approved by the UK government and the Information Commissioner's Office — typically the UK International Data Transfer Agreement (IDTA), the International Data Transfer Addendum to the EU Standard Contractual Clauses, or the EU-US Data Privacy Framework where applicable.
You can request more details about these safeguards at any time using the contact details in section i.
vii. How long we keep your data
- Subscriber data (name, email): for as long as you remain subscribed, plus 6 months after unsubscribing for legal record-keeping
- Technical / usage data: up to 26 months
- Records of consent: up to 6 years after consent is withdrawn, to evidence lawful processing
Once we no longer need your data, we delete or anonymise it.
viii. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (the "right to be forgotten")
- Restrict how we process your data
- Object to processing based on legitimate interests or direct marketing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, email us at [[email protected]]. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office, the UK's data protection authority:
- Website: ico.org.uk
- Telephone: 0303 123 1113
ix. Marketing communications
You will only receive marketing emails from us if:
- You opted in when filling in our form; or
- You previously requested a free PDF from us and we have a legitimate interest in sending you related lessons (the PECR "soft opt-in")
Every marketing email contains a one-click unsubscribe link. Transactional messages (the PDF you requested, for example) will continue until you cancel your subscription.
x. Cookies and tracking technologies
We use cookies and similar technologies (including the Meta Pixel) to make the site work, measure its performance, and deliver relevant advertising. We group them as follows:
- Essential
- Required for the site to function. No consent needed under PECR.
- Analytics
- Help us understand how visitors use our site. Set only with your consent.
- Marketing
- Used by the Meta Pixel and similar tools to measure and target advertising. Set only with your consent.
You can manage your preferences via the cookie banner on our site, or through your browser's cookie settings. Rejecting non-essential cookies does not prevent you from using the site.
xi. Children's data
Our service is not directed at children under 13. If you are under 13, please do not submit any personal data to us. If we discover that we have collected data from a child under 13, we will delete it promptly.
xii. Security
We take appropriate technical and organisational measures to protect your personal data, including:
- HTTPS encryption for data in transit
- Access controls on our systems and processors
- Encrypted storage at rest with our processors
- Regular review of our security practices
No method of transmission or storage is 100% secure. If you become aware of a security issue involving your data, please contact us immediately.
xiii. Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version here and revise the effective date at the top. For significant changes, we will notify you by email where we have your contact details.
xiv. Contact us
For any question about this Privacy Policy or about your personal data:
- Data controller
- [COMPANY LEGAL NAME]
- Address
- [FULL REGISTERED ADDRESS]
- [[email protected]]
